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PCNY.BIZ

Reliable IT services in Rochester, NY and surrounding areas with 20+ years experience in providing IT solutions.

WNY, Upstate NY - Rochester, Buffalo, Syracuse, Finger Lakes, Adirondacks.

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Our Specialties

  • Backup Solutions

    Providing reliable backup solutions to protect your data and ensure business continuity - both onsite and remote.

  • Endpoint Management

    Efficiently manage and monitor your endpoints for optimal performance and security. Additionally - Endpoint Detection Response (EDR) is also utilized for enhanced security & visibility, and rapid incident response.

  • Cybersecurity Solutions

    Comprehensive cybersecurity solutions to safeguard your digital assets and information.

  • WiFi & Camera Surveillance Installation

    Expert installation and management of WiFi networks, wired & wireless cameras for SECURE & seamless connectivity.

Services Offered

Our work

About us

PCNY.BIZ is a trusted IT services provider in Rochester, NY, led by founder Steve Oechsle. With a focus on personalized service and proactive maintenance, the team delivers efficient IT solutions to enhance business operations. Their offerings encompass a wide range of services including Backup Solutions, Endpoint Management, Cybersecurity Solutions, and more, tailored to meet the diverse needs of small to medium-sized businesses, remote workers, and residential clients.

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Frequently asked questions

Question

What are your service areas?

Our focus is on the following areas: Western NY, Upstate NY, Rochester, Buffalo, Syracuse, the Finger Lakes, and the Adirondacks. We've even done work all the way down in Key West, Florida! If your location is not listed above, please reach out with an email and one of our team members would be happy to discuss it with you.

Question

How do you determine pricing for your services?

Our pricing structure is tailored to meet the specific needs of individuals and businesses, taking into account the type of service, products required, and the scope of the project. We are committed to providing transparent and upfront pricing prior to commencing any work, ensuring that there are no unexpected costs. Please contact us to discuss the details of your project.

Question

What is your privacy policy?

Privacy Policy Last Updated: May 20, 2025 **Introduction** At PCNY.BIZ ("we," "us," or "our"), we prioritize your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or utilize our IT services. **Information We Collect** We may collect information in the following ways: **Information You Provide to Us:** - Contact information (name, email address, phone number, business name) - Service request details - Account credentials for service provision (with your consent) - Communication records between you and our team **Information Collected Automatically:** - IP address - Browser type - Device information - Cookies and similar technologies - Pages visited and time spent on our website **How We Use Your Information** We use your information to: - Provide, maintain, and enhance our IT services - Process and fulfill your service requests - Communicate with you regarding our services - Send important notices and updates - Safeguard against unauthorized access to our systems - Comply with legal obligations **Information Sharing** We do not sell your personal information. We may share information with: - Service providers who assist in our business operations - Professional advisors (legal, accounting, etc.) - Law enforcement or other authorities when required by law - Business partners with your consent **Data Security** We implement appropriate technical and organizational measures to protect your personal information. However, please be aware that no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security. **Your Privacy Rights** Depending on your location, you may have rights to: - Access your personal information - Correct inaccurate information - Delete your information - Restrict or object to processing - Data portability To exercise these rights, please contact us using the information provided below. **Children's Privacy** Our services are not directed to individuals under 18 years of age, and we do not knowingly collect information from children. **Changes to This Privacy Policy** We may update this Privacy Policy periodically. The updated version will be indicated by a revised "Last Updated" date.

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